Senior Room Attendant

Job Overview

Responsibilities

• Responsible for cleanliness orderliness of the assigned guestrooms, work area and resources according to the standard set by the hotel.
• Check and replenish the guest room’s amenities and linen.
• Responsible for releasing “Checked-out rooms” to “Inspected vacant clean room” after cleaning
• To provide friendly, prompt and efficient service and ensuring the request are acted upon immediately and tactfully.
• Report to supervisor any missing or damaged of linen, furniture, fixtures and equipment.
• Forward all Lost & Found items to the Housekeeping office.
• To collect and deliver guest laundry
• Immediately report any maintenance defect or hotel emergency to superior.
• Well keeping the floor master key during working hours and return to Housekeeping office at the end of shift.
• Conduct all maintain and general cleaning assigned by superior.
• Replenish and tidy up the maid trolley during on duty.
• Complete the Room Attendant work sheet and submit to Housekeeping office at the end of shift.
• To maintain and clean up all operating equipment.
• To stand by in the hotel in case of emergency. (e.g. Typhoon.)
• To perform shift duty when needed.
• To perform other duties as assigned by supervisor.
• To complete other relevant projects and duties as assigned by superior.
• Conduct room assignment and prepare AM Room Attendant worksheet while on duty overnight shift.

Responsibilities (Con't)

Requirements

• 2 years of relevant experience in Hospitality or related duties is preferred.
• Certificate holder in Hotel Room Attendant training or Hotel Management is preferred.
• Good command of spoken Chinese, fair English and Putonghua.

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information.  It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Human Resources Department directly at 2280 2734.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within Nina Hospitality Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.