Restaurant Manager

Job Overview

Responsible for ensuring the smooth operation of the restaurant, maintaining high standards of quality and services, and leading a team of service staff effectively. 

Responsibilities

1. Responsible for managing every aspect of daily operations, from hiring and training service staff, developing marketing strategies to engaging with guests. 
2. Oversee operations including ordering, inventory control, menu planning with Executive Chef, buffet set up presentation and service quality assurance.  
3. Constantly stay up to date on the latest trends in the industry.  
4. Keep up with the latest technologies, equipment and recipes and ensure that the restaurant runs efficiently and meets guests’ expectations.  
5. Evaluate periodically the current menu, pricing and guest services, which help identify potential areas for improvement and ensure that guests remain satisfied. 
6. Lead by examples and manage, coach and train service staff. 
7. Ensure compliance with health and safety regulations and create a safe and welcoming environment for guests.    
8. Responsible for financial tasks such as budgeting, cost control and revenue reporting.  
9. Implement marketing strategies, introduce new menu items and drive guest engagement.  
10. Handle guest complaints and feedback professionally to ensure guest satisfaction and loyalty. 

Requirements

1. Degree/Higher Diploma holder in Hospitality Management or related disciplines 
2. Excellent communication and organizational skills  
3. Strong work ethic and the ability to be multi-tasked in a fast-paced environment 
4. Highly motivated and self-directed with strong integrity 
5. Effective leadership in fostering a positive team culture and delivering an exceptional experience to every guest 
6. Experienced in working within a compliance or standards driven environment 
7. Attentive to market trend in food and beverage, innovative and business-minded 
8. Experienced in budget management and reporting 
9. Proficiency in PC knowledge and language abilities, both verbal and written

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of the Personal Data Privacy Ordinance with respect to the management of personal data.  Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of recruitment purposes and it will be stored for the period necessary for the purpose for which it was collected. 

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information.  It will not be disclosed to any third parties for other unrelated purposes without your prior consent.  You have the right to request for accessing and correcting your personal data held by us by contacting Human Resources Department directly at 3700 8608. 

We are an equal opportunity employer who welcomes application from all qualified candidates.  The information provided will be treated in strict confidence and used only for recruitment purposes.  Candidates may be given consideration for other posts within the Group and will be informed in due course.  Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.