Assistant Director of Housekeeping

Job Overview

Responsibilities

• Assume duties of Director of Housekeeping during his absence.
• Assist Director of Housekeeping to maintain housekeeping costs or expenses within the stipulated budget.
• Run day-to-day operation of the whole department including guestroom, public area, uniform & linen room, Gymnasium, swimming pool and designated area.
• Schedule and assign all personnel activities according to occupancy and functions.
• Prepare training materials and conduct training for all housekeeping personnel to pre-set standards.
• Monitor closely the manning of each section to maximize their productivity.
• Patrol and inspect all public areas, F&B outlets, offices, back-of-house, toilets, guestrooms daily.
• Check and ensure staff are working in a safe working environment.
• Ensure that the cleanliness and orderliness of guestrooms are up to the standard set up by the Hotel.
• Ensure that all proper cleaning, uniform handling, and linen control procedures are carried out according to policy.
• Advise the Director of Housekeeping / Executive Housekeeper when necessary disciplinary action should be taken.
• Supervise the general inventory taking of all housekeeping equipment, supplies and materials.
• To co-ordinate with Engineering staff for urgent repairs.
• Handle guests’ complaints and special requests.
• To co-ordinate with outside contractors such as laundry company and pest control company etc.
• Any other relevant projects and duties as assigned by superior.

Responsibilities (Con't)

Requirements

• University or Higher Diploma in Hotel Management.
• Minimum 8 years’ supervisory experience in hotel industry Housekeeping.
• Strong leadership skills with effective communication with different departments.
• Hands on experience in all areas of housekeeping operations and experience in Departmental training would be an advantage.
• Fluent in spoken and written English and Chinese.
• Detail-minded and possess high level of accuracy at work.
• Proficiency in MS office applications especially Word and Excel.

Personal Information Collection Statement pertaining to Recruitment

This Personal Information Collection Statement applies to the collection, use and handling of personal data by the employing company within Chinachem Group (the “Company”) pursuant to the Personal Data (Privacy) Ordinance (Cap. 486). “Chinachem Group” refers to Chinachem Group Holdings Limited and its holding companies, subsidiaries, affiliates and associated companies. The types of personal data the Company collects from you may include (1) your personal particulars (e.g. your name); (2) your contact information (e.g. telephone number or email address); and (3) your employment information (collectively “Personal Data”). The Personal Data you provide will be treated with utmost confidentiality and used for recruitment related purposes including the assessment of your suitability to assume the job duties of the position you have applied and to determine remuneration offer. While the provision of full and complete information is necessary for our selection process, sharing your personal details is a voluntary decision. Failure to provide any of the requested data may impact the processing and outcome of your application. All Personal Data provided by you will be retained for a maximum of 24 months and then subsequently erased. Where there are suitable vacancies in the Company’s subsidiaries or associate companies during that period, we may transfer your application to them for consideration of employment, but only with your prior consent. Save and except your current or former employers, academic institutions and service providers engaged by the Company for reference checking purpose, your Personal Data will not be disclosed to any third parties for other unrelated purposes without your prior consent. Applicants have the right to request access to and correction of their Personal Data in relation to their application. If you wish to exercise this right, please submit your request in writing to the Human Resources Department of the Company by emailing to hr@ninahotelgroup.com with the subject line 'Personal Data Access Request'. You may also submit your request directly to the Human Resources Department of the Company at 10/F, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, New Territories, Hong Kong.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within Nina Hospitality, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.