Assistant Director of Housekeeping

Job Overview

Responsibilities

• Assume duties of Director of Housekeeping during his absence.
• Assist Director of Housekeeping to maintain housekeeping costs or expenses within the stipulated budget.
• Run day-to-day operation of the whole department including guestroom, public area, uniform & linen room, Gymnasium, swimming pool and designated area.
• Schedule and assign all personnel activities according to occupancy and functions.
• Prepare training materials and conduct training for all housekeeping personnel to pre-set standards.
• Monitor closely the manning of each section to maximize their productivity.
• Patrol and inspect all public areas, F&B outlets, offices, back-of-house, toilets, guestrooms daily.
• Check and ensure staff are working in a safe working environment.
• Ensure that the cleanliness and orderliness of guestrooms are up to the standard set up by the Hotel.
• Ensure that all proper cleaning, uniform handling, and linen control procedures are carried out according to policy.
• Advise the Director of Housekeeping / Executive Housekeeper when necessary disciplinary action should be taken.
• Supervise the general inventory taking of all housekeeping equipment, supplies and materials.
• To co-ordinate with Engineering staff for urgent repairs.
• Handle guests’ complaints and special requests.
• To co-ordinate with outside contractors such as laundry company and pest control company etc.
• Any other relevant projects and duties as assigned by superior.

Responsibilities (Con't)

Requirements

• University or Higher Diploma in Hotel Management.
• Minimum 8 years’ supervisory experience in hotel industry Housekeeping.
• Strong leadership skills with effective communication with different departments.
• Hands on experience in all areas of housekeeping operations and experience in Departmental training would be an advantage.
• Fluent in spoken and written English and Chinese.
• Detail-minded and possess high level of accuracy at work.
• Proficiency in MS office applications especially Word and Excel.

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information.  It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Human Resources Department directly at 2280 2734.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within Nina Hospitality Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.