Room Attendant (5-day Work Week)

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Date: 4 Jul 2024

Business Unit: Lodgewood by Nina Hospitality - Mong Kok, HK

Company: Chinachem Group

Job Overview

  • To keep clean and tidy in all the guestrooms or assigned area according to hotel standard.
  • Attentive and offer courteous services to guest all the times.

Responsibilities

  1. To report defects, unusual guest behavior, sickness and any damage found in guest room.
  2. To report and handover lost and found articles to Housekeeping Supervisor or Housekeeping office.
  3. To count soiled linen and store clean linen in floor pantry.
  4. To maintain cleanliness in floor pantry and back of house areas.
  5. To maintain cleanliness of maid trolley and ensure that adequate supplies are maintained.
  6. To report suspicious loitering on guest corridors.
  7. To move furniture from one room to another or from one place to another as assigned by floor supervisor.
  8. To deliver what assigned by superior to guest rooms such as souvenir, welcome fruits & drinks, guest letter, etc.
  9. To render personal assistance to guest such as shoe polishing service etc.
  10. To remove all room service trolleys or trays from corridors and guest rooms.
  11. To attend to guest requests immediately.
  12. To deliver and collect guest laundry.
  13. To perform other duties as assigned.
  14. To maintain the cleanliness and tidiness of guest corridors, lift landing, lift doors and ashtrays are up to standard.
  15. To tidy up the vacant rooms and make sure room facilities are in order.

Responsibilities (Con't)

Requirements

  1. Graduate in related discipline from VTC or Retraining Board
  2. At least one year relevant experience is preferred
  3. Knowledgeable in housekeeping operation and proper procedures.
  4. Ability to communicate in basic English, Cantonese and Mandarin
  5. Responsible and hardworking
  6. Able to work independently under minimum supervision
  7. Problem solver with sense of urgency
  8. Attentive to details
  9. Willing to work under pressure

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information. It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Group Human Resources Department directly at 2280 2906.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within the Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.

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