Server

Job Overview

Create refined cocktails and beverages, engage guests with polished hospitality, and maintain exceptional quality, consistency, and bar presentation in line with hotel standard.

Responsibilities

1. Assist with pre‑opening bar and lounge setup, including equipment preparation, glassware organization, inventory arrangement, and operational readiness.
2. Participate in pre‑opening training, menu familiarization, mock services, and soft openings to ensure service quality and brand standards are met prior to launch.
3. Deliver courteous, professional, and attentive service to all guests throughout their visit.
4. Maintain high‑end hospitality service etiquette and professional presentation in line with hotel standards.
5. Demonstrate strong product knowledge of food, beverage, and wine offerings to effectively answer guest inquiries and make recommendations.
6. Accurately take guest orders, input transactions into the POS system, and ensure correct billing.
7. Ensure timely, consistent, and high‑quality service delivery during all service periods.
8. Set up, maintain, and reset bar and lounge areas to meet service and presentation standards.
9. Maintain cleanliness, hygiene, and safety standards in compliance with hotel and statutory requirements.
10. Anticipate guest needs and personalize service whenever possible to enhance the guest experience.
11. Handle guest feedback professionally and escalate service issues appropriately when required.
12. Support team members and collaborate with colleagues to ensure smooth daily operations.

Requirements

1. Certificate or diploma in Hospitality or Food & Beverage preferred.
2. Minimum of 1–2 years’ experience in a luxury hotel bar and lounge environment preferred.
3. Knowledge of food, beverage, and wine service standards.
4. Professional grooming standards with a clear understanding of high‑end hospitality service etiquette.
5. Basic knowledge of POS systems and order‑taking procedures.
6. Strong commitment to hygiene, safety, and service standards.
7. Strong leadership, organizational, problem‑solving, training, and team‑motivating capabilities.
8. Strong communication skills with the ability to deliver refined guest service in a luxury setting.
9. Excellent time management skills with flexibility to work shifts, weekends, and public holidays.
10. Effective written and verbal communication skills in English, Cantonese, and Mandarin.
11. Proficient in computer applications including Microsoft Word, Excel, PowerPoint, and Outlook.
12. Aligned with the core values of Nina Hospitality - Generous, Heartfelt, Vibrant, Authentic and Innovative.

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information. It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Human Resources Department directly at 2280 2731.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within the Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.