Executive Housekeeper

Job Overview

• Responsible for planning, organizing, directing and controlling all the departmental activities and ensuring to meet the service standard of the hotel.
• Monitor and control the departmental expenses, manpower allocation, administration, and employee matters.

Responsibilities

1. To plan, organize, supervise, direct and control all the Housekeeping activities that including guest floors public area uniform & linen.
2. To ensure the cleanliness, orderliness and proper maintenance of all the guest rooms, public areas, F&B outlets and back of the house.
3. To prepare the yearly budget for Housekeeping, including CAPEX, Headcount & Payroll, Guest supplies. Cleaning supplies, Operational equipment, Uniform & Linen and Service Contracts etc.
4. To control all the Housekeeping expenses according to occupancy and budget.
5. To plan and direct all the training activities of Housekeeping Department.
6. To maintain and extend the cooperation with other departments, ensure the highest level of efficient service throughout the hotel.
7. To schedule all the preventive maintenance program / spring cleaning under Housekeeping Department.
8. To evaluate the performance of all Housekeeping associate periodically.
9. To conduct internal meeting with staff regularly.
10. To liaise with outside contractor on contractor out service such as periodical exterior window cleaning, landscape maintenance, pest control, laundry service, over-night cleaning, etc. and ensure their performance are up to hotel standard with well controlling and evaluation.
11. To carry out recognition and discipline action according to staff’s performance.
12. To review and update all Housekeeping’s job description, SOP, chemicals application, machinery and guest supplies periodically as well as issue advice and suggestion to management if necessary.
13. To inspect and signature to confirm all expired invaluable Lost and Found items before process the disposal procedure.
14. To represent the Housekeeping Department at all meetings.
15. To stand by in the Hotel in case of an emergency e.g. Typhoon, Power failure.
16. To arrange appropriate measures and duties for Housekeeping staff during emergencies such as fires, power failures and bomb threats.
17. To interact with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.
18. Any other relevant projects and duties as assigned by superior.

Responsibilities (Con't)

Requirements

1. Formal tertiary education with a Certificate or Diploma in Hotel Management.
2. Minimum 10years’ supervisory experience in hotel industry with 5years supervisory level in Housekeeping.
3. Strong leadership skills with effective communication with different departments.
4. Hands on experience in all areas of Housekeeping operations and experience in Departmental training would be an advantage.
5. Fluent in English and Mandarin.
6. Detail-minded and possess high level of accuracy at work.
7. Proficiency in MS office applications especially Word and Excel.
8. Aligned with the core values of Nina Hospitality – Generous, Heartfelt, Vibrant, Authentic and Innovative.

Personal Data Privacy

This Personal Information Collection Statement applies to the collection, use and handling of personal data by the employing company within Chinachem Group (the “Company”) pursuant to the Personal Data (Privacy) Ordinance (Cap. 486). “Chinachem Group” refers to Chinachem Group Holdings Limited and its holding companies, subsidiaries, affiliates and associated companies. The types of personal data the Company collects from you may include (1) your personal particulars (e.g. your name); (2) your contact information (e.g. telephone number or email address); and (3) your employment information (collectively “Personal Data”). The Personal Data you provide will be treated with utmost confidentiality and used for recruitment related purposes including the assessment of your suitability to assume the job duties of the position you have applied and to determine remuneration offer. While the provision of full and complete information is necessary for our selection process, sharing your personal details is a voluntary decision. Failure to provide any of the requested data may impact the processing and outcome of your application. All Personal Data provided by you will be retained for a maximum of 24 months and then subsequently erased. Where there are suitable vacancies in the Company’s subsidiaries or associate companies during that period, we may transfer your application to them for consideration of employment, but only with your prior consent. Save and except your current or former employers, academic institutions and service providers engaged by the Company for reference checking purpose, your Personal Data will not be disclosed to any third parties for other unrelated purposes without your prior consent. Applicants have the right to request access to and correction of their Personal Data in relation to their application. If you wish to exercise this right, please submit your request in writing to the Human Resources Department of the Company by emailing to hr@ninahotelgroup.com with the subject line 'Personal Data Access Request'. You may also submit your request directly to the Human Resources Department of the Company at 10/F, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, New Territories, Hong Kong.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within Nina Hospitality, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.