Catering & Events Sales Executive

Job Overview

Responsibilities

• Prepare all event documentation and coordinate with sales, hotel departments, and customer to ensure successful delivery of complex hotel events.
• Ensures compliance with Hotel’s Operating Standards to maintain brand integrity.
• Display leadership in guest hospitality and ensures consistent, high-level service throughout all phases of events.  
• Ensures Catering Sales associate(s) strive(s) to meet or exceed customer expectations.
• Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty and leads to increased market share.
• Build the unit’s top line revenue by focusing on the post-contractual sale of products and services.  
• Maximizes revenue by up selling contracted products to event planners and services.  
• Identifies revenue opportunities for the hotel based on the event profile.
• Develops packages and menus which drive sales.
• Achieve individual sales goals as agreed with the Director of Catering and Events.
• Performs other duties as assigned to meet business needs.
• Participate in departmental action plans and overall strategy planning.
• Any other relevant projects and duties as assigned by superior.

Requirements

• A minimum of 3 years catering sales experience in the hospitality industry, including at least 2 years in a supervisory role.
• Degree in hospitality management or related disciplines.
• Ambitious, with strong drive to achieve targets, revenue, and profits.
• Able to work under pressure, extend flexibility and meeting tight deadline.
• Effective sales skills to up-sell products and services.
• Knowledgeable in menu planning, food presentation, and banquet and event service operations.
• Strong customer development and relationship management skills.
• Excellent communication skills (verbal, listening, writing) in both English and Chinese (Cantonese and Mandarin).
• Strong presentation and organization skills.
• Must be a team player.
• Ability to use standard software application and MS Office; Knowledge of event booking systems (KEH) and floor plan diagram is an advantage.
• Effective decision-making skills and problem-solving skills.
• Excellent negotiation skills.

Personal Data Privacy

This Personal Information Collection Statement applies to the collection, use and handling of personal data by the employing company within Chinachem Group (the “Company”) pursuant to the Personal Data (Privacy) Ordinance (Cap. 486). “Chinachem Group” refers to Chinachem Group Holdings Limited and its holding companies, subsidiaries, affiliates and associated companies. The types of personal data the Company collects from you may include (1) your personal particulars (e.g. your name); (2) your contact information (e.g. telephone number or email address); and (3) your employment information (collectively “Personal Data”). The Personal Data you provide will be treated with utmost confidentiality and used for recruitment related purposes including the assessment of your suitability to assume the job duties of the position you have applied and to determine remuneration offer. While the provision of full and complete information is necessary for our selection process, sharing your personal details is a voluntary decision. Failure to provide any of the requested data may impact the processing and outcome of your application. All Personal Data provided by you will be retained for a maximum of 24 months and then subsequently erased. Where there are suitable vacancies in the Company’s subsidiaries or associate companies during that period, we may transfer your application to them for consideration of employment, but only with your prior consent. Save and except your current or former employers, academic institutions and service providers engaged by the Company for reference checking purpose, your Personal Data will not be disclosed to any third parties for other unrelated purposes without your prior consent. Applicants have the right to request access to and correction of their Personal Data in relation to their application. If you wish to exercise this right, please submit your request in writing to the Human Resources Department of the Company by emailing to hr@ninahotelgroup.com with the subject line 'Personal Data Access Request'. You may also submit your request directly to the Human Resources Department of the Company at 10/F, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, New Territories, Hong Kong.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within Nina Hospitality, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.