Assistant Restaurant Manager - I-O-N

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Date: 15-Sep-2022

Business Unit: Nina Hospitality Group Office, HK

Company: Chinachem Group

Job Overview

Under the general guidance and supervision of the Operations Manager, and within the limits of established standards and procedures, the incumbent assists in overseeing and directing all aspects of the food and beverage outlets to ensure that service and product standards are maintained.

Responsibilities

  1. Supervise the day-to-day operation of the restaurant.
  2. Assist Operations Manager in controlling and analyzing, on an ongoing basis, to ensure optimum performance of the followings:
    • Quality levels of product and service
    • Guest satisfaction
    • Merchandising and marketing
    • Operation costs
    • Hygiene management
    • Human resources management
    • Training and development
  3. Establish and maintain effective employee relations.
  4. Conduct, under the guidance of Operations Manager, such functions as hiring specific levels of employees, employee orientation, performance evaluation, coaching and disciplinary measures if necessary, to ensure appropriate staffing and productivity.
  5. Develop formal training plans and conducts on-the-job training sessions for food and beverage outlet employees.
  6. Attend and contributes to bi-weekly food and beverage department meetings.
  7. Conduct pre-meal briefings and maintains liaison with the Executive Chef and Operations Manager.
  8. Oversee the preparation, presentation and service of food and beverage products to ensure highest quality at all times.
  9. Assist Operations Manager in all administration work.
  10. Ensure hotel grooming and appearance standards are maintained.
  11. Participate in the preparation of the Food & Beverage Department budget and goals.
  12. Assume the responsibilities of Operations Manager in his absence.
  13. Responsible for the overall management of catering events.
  14. Achieve sales target through increasing and developing sales.
  15. Coordinate with vendors and operation team to meet guest requirements.
  16. Responsible for guest database and relationship management.
  17. Responsible for the cleaning and maintenance of the kitchen.
  18. Report all faulty or damaged equipment needs to the Operations Manager.
  19. Address the safety and health problems report to the Operations Manager.
  20. Check the chemicals and supplies to the established par levels to serve the day.
  21. Make sure all chinaware, glassware and silverware is stored properly in the right location.
  22. Stock taking and replenishment when necessary.
  23. Any other relevant projects and duties as assigned by superior.
     

Responsibilities (Con't)

Requirements

  1. Minimum 5 years related experience
  2. Service-oriented and good team player.
  3. Energetic, passionate, presentable and with good communication skill.
  4. Strong leadering & management skills.
  5. Fluent in both spoken/written English and Chinese 
  6. Aligned with the group’s Core Values: Generous, Vibrant, Heartfelt, Authentic, Innovative

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information. It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Group Human Resources Department directly at 3700 8605.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within the Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.