Customer Service Assistant

Responsibilities

• Provide daily operations of the concierge counter and deliver quality customer services to customers
• Handle and follow up customer requests, enquiries, complaints and emergency causes.
• To provide support in various promotional activities / operation
• Handle daily administrative work

Requirements

• HKCEE/ HKDSE or above
• 1-2 years experience in property management is preferred
• Good command of spoken & written English
• Knowledge of PC operations
• Self-motivated, hard working and willing to learn
• Experience in the hotel or aviation industry is preferred
• Holder of Security Personnel Permit and QAS Certificated is preferred