Manager - IT Support
Apply now »Date: 03-Jun-2022
Business Unit: CCG Group, Chinachem Agencies Ltd, HK, Chinachem
Company: Chinachem Group
Job Overview
Responsibilities
- Identify the adaptation of PropTech
- Collaborate with Group IT for the infrastructure
- Liaise with different departments/ functions to understand user needs and assist in meeting those needs
- Develop procedural documentations and relevant reports
- Direct and monitor the progress of IT-related projects of properties and ensure their timely completion
- Ensure the networks and computer systems in the company are operating safely and optimally
- Ensure that information security policies are being implemented and information security risk management
- Arrange and monitor routine support services, review event logs and escalate incidents that require management attention
- Monitor the health and performance of services across all IT solutions/systems and perform troubleshooting
- Support Senior Manager to establish and implement plans to in line with company and departmental objectives
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience 7 years' relevant working experience in IT operations
- Hands on experience in operating systems, project management, network security and system support etc.
- Excellent problem-solving and analytical skills with strong communication and interpersonal skills
- Strong planning and project management skills
- Proficient in both written and spoken English and Chinese (Cantonese & Mandarin)
- Experience in property management industry and knowledge in BIM is an advantage